Shipping and payments

Order Fulfillment

To ensure proper customer service, Antonio Barbaro srl guarantees the receipt and acceptance of purchase orders until 5:00 PM, Monday through Friday. Orders received after this time, as well as those received on Saturdays, Sundays, or other holidays, will be considered received on the first business day following the order date. Any reductions in business hours and/or interruptions to sales services during particular periods of the year (e.g., summer months), which could result in extended delivery times, will be adequately highlighted at the time of ordering. It will be at the customer's discretion whether or not to confirm the order within the indicated timeframe. Upon delivery of the goods, the customer is required to check:

- that the number of packages delivered corresponds to that indicated in the transport document
- that the packaging is intact and unaltered, including the sealing tapes

In the event of tampering and/or breakages, the Customer must immediately contest the shipment and/or delivery by writing "RESERVATION FOR DAMAGED PACKAGING" on the copy of the delivery document to be returned signed to the courier or other operator.

The Customer is required to report any damage within 7 days of receiving the goods, by registered mail or by email to the following addresses:

email: info@barbaroboutique.it

For each order the Customer is required to specify at least one telephone number to allow the express courier to contact him in case of difficulties in delivery; in the event that the delivery is not successful for reasons not attributable to Antonio Barbaro srl , or to the express courier for more than 5 consecutive days, the order will be considered cancelled and the Customer will be charged the storage costs as quantified by the express courier.

Delivery times

What happens to your order a moment after purchasing on barbaroboutique.it ? Antonio Barbaro srl

Product delivery times vary depending on the item ordered by the Customer and the delivery method chosen by the Customer. The times indicated for delivery terms are merely indicative and are in no way binding. Gilbo Group srl. Using express courier, delivery is expected within 1-5 business days from the time of ordering. In any case, the individual product data sheet explicitly indicates the estimated delivery time. For products for which the data sheet indicates 24-48 hour delivery, the following instructions apply:

A) Day 0 (receiving the order)

The back office processes orders received before 1:00 PM; otherwise, they are processed the following day. The same applies to orders received on Saturdays, Sundays, or holidays: they will be processed on the first business day following the order date. The order is processed based on the payment method chosen, and specifically:

- if the chosen payment method is BANK TRANSFER, the order will be processed when the credit appears on the customer's bank account. Antonio Barbaro srl

- If you choose CREDIT CARD as your payment method, your order will be processed within 24 hours. The order is sent to our warehouse by 6:00 PM;

B) Day 1 (Courier Forwarder)

The day after the order is placed, the courier will collect the goods from our warehouses by 6:00 PM. The courier will be given a shipping invoice containing the destination and any notes included in the order. Upon collection of the product, the customer will be sent an email containing the tracking number; this will allow the customer to track the delivery status and estimated delivery times in real time on the courier's website.

C) Day 2 (delivery of goods)

The product will be delivered to the address indicated at the time of order confirmation.

Delivery Methods

1) Standard Delivery:
Delivery occurs within 5 business days from the date the courier hands over the goods. Specifically, we deliver within 72 hours of handing over the goods to the courier. For all of Italy, including the islands, the shipping cost is indicated at the time of ordering. Furthermore, the delivery times described above for the islands may vary due to unforeseeable factors, such as adverse weather conditions, etc.

Shipping Costs

€6.00 ​​Italy

€30.00 Europe

€50.00 World